FREQUENTLY ASKED QUESTIONS

We have various ticket partners, such as Pit.Live, Gigantic, Eventbrite and Skiddle, however if you check out our Event Guide (found right here on our website) or our Facebook events page, we list each upcoming show and provide links to where tickets can be purchased.

We operate mainly using digital tickets which helps to eliminate this issue, but if you have misplaced your ticket, please contact the ticket provider and they will be happy to assist you.

Unfortunately, yes. Most shows are 16+ when accompanied by an 18+ adult. Photo I.D. is required, especially if you are lucky enough to look under 25 as we enforce the challenge 25 policy. Please carefully read the age restrictions on the ticket links as we also host some 18+ only events.

If the show's months or weeks in advance, don't panic, this is totally normal! If there's less than a week before the show then please contact the ticket provider. They will either send out a new ticket or help by contacting us so we can add you to a collections list on the night of the show.

Yes - tickets can be purchased on the door via cash or card payment if the show has not already sold out. Please note that advance buying is highly recommended as we cannot guarantee availability on the door. Advance sales are also something that really help us grassroots venues survive!

This is not something we can help with - you'll need to contact the ticket provider or go to where you made the initial purchase to start the process of obtaining a refund.